There is nothing that we at Advantage Safaris pride ourselves on more than our level of customer satisfaction - roughly 70% of our clients every year are travelers who have either traveled with us before, or were referred by someone who has. Very few companies in the travel industry can match this level of repeat and referral business, and the fact that we specialize in just one region;Rwanda and Uganda makes it all the more uncommon. A small selection of client comments can be found at our Client Feedback page, and we will happily provide reference details on request. We can explain how we add value to your safari experience, and why our business model enables us to offer a unique and unmatched service but, at the end of the day, the results are what count - don't take us at our word, ask others who have worked with Advantage Safaris about their experiences.
The Albertine Rift Region of which Uganda and Rwanda is part is not a mass tourism destination, and cannot be adequately represented by travel agents or tour operators who are not intimately familiar with the region's geography, climate, ecology, and people. It is our firm conviction that a travel company cannot do this complicated region justice without being exclusively focused on this region any agency or operator handling multiple destinations in Africa (or around the world) cannot legitimately claim to be an East African specialist!
At Advantage Safaris, every itinerary that we create is designed in
conjunction with our clients, taking into account their own unique
interests and circumstances. We don't have a brochure of pre-packaged
trips that we're going to try to "sell" to you - we will listen to
what you want, make recommendations, and offer advice to guide you
through the process of deciding what is best for you. A quick glance
at our Sample Uganda and Rwanda Itineraries will reveal the breadth of
interests and budget that we can accommodate; even our select portfolio of
Scheduled Safaris are specifically designed to be incorporated as modules
in an itinerary, not full itineraries in themselves. Whatever your travel
preferences, we will work with you to get to the point where it is
just right for you.
This dedication to service is not only a feature upon which we pride
ourselves, but is also one of the most important criteria that we look
for in our local partners and portfolio properties. From the time you
contact us, until after you return from your safari, you are assured
of the type of friendly, professional, and personalized service upon
which we have built our reputation.
In line with our commitment to the highest levels of service, Rita and George are personally involved in designing and arranging every safari that bears the Advantage Safaris Africa logo. We make sure that every Advantage Safaris Africa client receives personalized attention from our company founders. We never set out to be the biggest tour operator , only the best, and to serve our esteemed clients to the highest level of customer satisfaction., if we do handle your safari, you are assured of the highest level of personal and expert service.
Unlike many other tour operators and travel agents, we have no
limiting deals with specific local outfits to promote their properties
exclusively. We accept no payment from properties we use in our Advantage
Safaris - they are selected or rejected purely according to
criteria which we have established as important components of the
Advantage Safaris experience.
We work with all the top local properties, but are not restrictively
bound to any of them. We also do not own or operate any camps, lodges,
or hotels ourselves. As such, we have no vested interests, and are in
the perfect position to independently analyze all operators,
destinations, and properties in the region, and offer our clients
impartial and objective advice.
We live and work here so we are on the ground.This means that we can secure for you promptly gorilla tracking permits,chimpanzee tracking permits quickly other than if you book through travel agents not on the ground.It is a fact that a safari operator based in a destination country has some insider information which may not be readily available to someone based outside the region.Furthermore,we own our own safari vehicles and employ on a full time basis our driver guides other than sub contracting from a pool of drivers on a temporary basis. Also by traveling with us you are supporting the growth of a local industry and what you pay remains on the ground and uplifts the standard of living of local people.
Advantage Safaris was founded on the mutually reinforcing principles of service to our clients, and a contribution to nature conservation and cultural heritage in the Albertine Rift Region. In addition to this general commitment to conservation, we also provide direct financial support to specific projects,local schools and we employ local people. Our goal is to ensure that, when you are on an African journey with Advantage Safaris, you not only have an unforgettable safari experience, but can rest assured that your journey is helping to create a brighter future for the local people in the tourism industry here
Our safaris are great value because you buy direct from us your safari
outfitter rather than middlemen who mark up tours.We have complete
control,an asset tat sets us apart.We provide you with advice and guidance
in designing your 'trip of a lifetime', provide extensive information to
help you prepare for your safari, this is made possible by our
comprehensive "on the ground" support.
Our exclusive focus on Uganda and Rwanda enables us to secure the best
rates and privileges for our clients. And, with roughly 70% of our
client base comprised of repeat and referral business, our marketing
and overhead costs are significantly lower than our larger competitors.
The net result is better service AND better value - but don't take our
word for it, ask to speak to some of our satisfied clients.
Let us help you plan your dream safari. call +256 777 022 566 or email us
CALL: +256 777 022 566 or email george@advantage-safaris.com